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Hoarder Cleanup Service

Confidential hoarding cleanup: Nothing leaves without your yes.

We clear, sort, and clean homes that have become hard to live in. You don’t need to clean first, explain how it got this way, or decide everything in one day.

  • Free, private estimate
  • No obligation
  • Local crews from Charlotte to Fort Myers

Not ready to talk? Make a private plan first

Is this for us?

If a home has become hard to live in, you’re in the right place.

  • A kitchen that can’t be cooked in, or a bathroom that can’t be used
  • A hallway narrowed to one path, or a door that won’t fully open
  • A parent who has stopped letting anyone inside
  • A loved one’s house to clear before a closing date
  • A tenant’s unit with an inspection coming up

Whatever brought you here, you don’t need a diagnosis, a plan, or a budget to ask a question.

How the promise works

Every item gets one of five decisions, and only you give them.

Nothing is loaded onto a truck until it has one of these. You can decide item by item, or approve whole categories once, like expired food or empty boxes.

  1. KeepIt stays, and it gets a place where you can find it and use it.
  2. HoldNot sure yet. It’s boxed, labeled, and set aside where you choose, with a date to look at it again. Nothing in Hold is thrown away.
  3. GiveTo family, friends, or a donation center that can use it. We’ll tell you plainly when something can’t be donated, such as items damaged by water or pests.
  4. RecyclePaper, metal, electronics, and other materials go to programs that accept them. Personal documents are set aside for you first.
  5. DiscardSpoiled, broken, or unsafe things, or things you’ve agreed can go. Clear categories, like expired food or empty packaging, can be agreed once so you aren’t asked about every wrapper.

Hold is the decision most people don’t expect, and the one that makes the others easier to make. How Hold works

The promise is real, so its few limits are written down: emergencies, legal authority, and items with their own disposal rules. Where a yes has limits

A careful order of work

Safe first. Then usable. Then yours.

When a whole home can’t be done at once, this is the order we suggest, so the work that protects people always comes first.

  1. First

    Safe

    Clear exits and walkways. Remove spoiled food, waste, and fire hazards. Check that stairs, heaters, the stove, and smoke alarms aren’t putting anyone at risk.

  2. Then

    Usable

    Get rooms working again: a kitchen you can cook in, a bathroom you can use, a bed you can sleep in, a chair you can sit in.

  3. If you want to keep going

    Yours

    Then, if you want to keep going, arrange the space around how you live: what’s out, what’s stored, what’s within reach.

Many projects stop at safe or usable. That’s a real result, not an unfinished one.

How rooms are prioritized

Four kinds of help

The help homes like this usually need

Many projects use more than one, in this order: clear, sanitize where needed, then clean.

  • Hoarding Cleanup

    Clearing and sorting an overcrowded home, starting with safety and moving at your pace.

  • Estate Cleanouts

    A careful search for documents and keepsakes, family decisions respected, deadlines met.

  • Biohazard & Sanitation

    Spoiled food, waste, droppings, and soiled materials removed safely, with clear limits.

  • Deep Cleaning

    A thorough clean that makes the kitchen, bathroom, and living spaces work again.

Do you work where we are?

Choose your city or town to meet your local crew, or check the ZIP code of the home. We’ll confirm the details when you call.

Find your local crew

Or check a ZIP code

What happens after you reach out

Three steps before anything is moved

You’ll know what each step involves before it happens, and you can stop after any of them.

  1. Step 1: A private first conversation

    By phone, or a short message if that’s easier. Tell us as much or as little as you like. It’s free and commits you to nothing.

  2. Step 2: A walkthrough, then a written plan

    We see the areas you want help with, then send a plan: what we’d do, in what order, what’s not included, and the price.

  3. Step 3: Work at a pace you choose

    Starting where you agreed. Important finds are set aside, and each day ends with a short recap.

Before you trust anyone

Check us the way you’d check anyone

Any company can call itself compassionate. These are the questions that show how a team will actually treat a person, their things, and their budget. Ask them of us, too.

  1. How do you decide what leaves?

    Listen for a specific process, not “we’ll take care of everything.”

    Our five decisions
  2. What happens to papers and photos?

    A careful company sets them aside as they’re found and never throws personal papers away loose.

    What not to throw away
  3. What could change the price?

    You should get a written answer before work starts, not a surprise on the invoice.

    How estimates work

Questions

What people ask before they call

Plain answers about privacy, cost, families, and what happens to belongings.

Is hoarding cleanup confidential?

Yes. We talk about your home only with the people you choose, we don’t discuss jobs with neighbors, and we don’t post photos without written permission. Arrival times and parking can be planned to keep things low-key.

The exceptions are the ones the law sets, like calling 911 when someone’s life is in danger. We explain those plainly here.

How much does it cost?

Every home is different, so we don’t quote a price until we understand your situation. Cost depends on the size of the space, how much needs to be sorted or removed, whether there are sanitation concerns, and how many days the work takes.

Your estimate is free and private, with no obligation. We’ll explain what’s included and what affects the price, so there are no surprises. Here’s how estimates are worked out.

Do you work with families?

Often. Many calls come from a worried son, daughter, sibling, or friend. We can talk with you first about what you’re seeing, how to approach your loved one, and what the process involves.

Whenever possible, we work with the person who lives in the home, not around them. Change tends to last when they feel respected and involved. Our guide for families covers how to start that conversation.

How soon can you help?

It depends on your location and our current schedule. The quickest way to find out is to call. If you’re facing a deadline, such as an inspection, a move, or a property sale, tell us when you first reach out and we’ll be honest about what we can do.

Will you throw away my things without asking?

No. Nothing leaves without your yes. Every item gets one of five decisions: keep, hold, give, recycle, or discard. “Not sure yet” is a real answer, and it goes in a labeled Hold box. Photos, documents, cash, and keepsakes are set aside for you as they’re found.

A few situations work differently, such as an emergency or an executor making the decisions. Here’s where a yes has limits.

Do you provide counseling or treatment?

No. We’re a cleanup and restoration team, not mental-health professionals. Hoarding disorder is a recognized condition, and support from a licensed therapist can make a real difference. The International OCD Foundation’s hoarding resources (opens in a new tab) are a good place to start.

We’re glad to coordinate with a therapist, case manager, or care team. If you or someone you love is in emotional crisis, you can call or text 988 at any time.

See all questions